Support Services

Jones, Kevin Lieutenant-1.jpg
Lt. Colonel  Kevin Jones
Lt. Daniel Roberson
Sgt. London Ivey

The Orange County Sheriff’s Office, as a law enforcement agency, seeks to protect the community by solving crimes, arresting criminals, managing the detention center, and enforcing traffic laws. But we provide the community with far more than just law enforcement activities.


The Support Services Division strives to identify and address unmet individual or community needs within Orange County. We build relationships with stakeholders and work through partnerships with other service delivery entities to meet these needs, increase safety for vulnerable populations, and build a sense of belonging for people throughout the county. Our programs and initiatives fall into two categories, Community Outreach and Community Services.


Community Outreach

Our agency wants to connect with the people we serve and build relationships. We want the community to view us as a force for good and a resource for problem-solving. By our actions, attitudes, and behaviors, we hope to earn trust and respect. We are so much more than law enforcers; we are people who care about others and set out every day to provide service, safety, and security. Our Community Outreach efforts are demonstrations of our commitment to these ideals. They include:


  • Attending fairs, celebrations, parades, and community events. To request a deputy attend your function, select the link to submit your request.


  • Assisting other agencies with their programs, for example, helping the Department on Aging deliver meals to senior citizens.


  • Hosting groups who wish to tour our office and learn about our services. Select the link to submit your request.

    Partnering with groups such as SafeKids NC to minimize preventable childhood deaths.           

  • Leveraging technology such as our DWI simulator to educate the community about the hazards of impaired driving.


  • Collecting unwanted or unused medications both in the office and at special community collection days.


  • Maintaining a Safe Transaction Zone for people to use when buying or selling goods through social media platforms.


  • Consulting with neighborhoods interested in establishing or maintaining a Community Watch program to address  any crime prevention or safety concerns in their area. If you would like to establish a program in your neighborhood or have us attend one of your meetings please contact us at: 919.245.2900. Additionally, if you would like to receive our "Community Watch Daily Information" email, select the link to submit your request.


  • Crime Prevention – Patrol deputies from the Sheriff’s Office will provide a close patrol or a house check upon request.

    A close patrol puts deputies in your neighborhood to view the property from the road and provide extra patrols in the area. Perhaps you recently had vandalism in your area, or you will be out of town and you want additional law enforcement presence in the neighborhood. This service to residents is free of charge and a way to be proactive in protecting your property.

    A house check is a request for a deputy to specifically come to your residence, walk around the building, and physically inspect all doors and windows. This valuable service is especially useful when you will be out of town for a business trip or vacation and you want your residence to receive specific attention. If possible, please request this service 2-3 days prior to your trip.

    To request a close patrol or house check,  select the link to submit your request or you may also call (919) 245-2900 to speak with someone at the Sheriff's Office, or speak to a patrol deputy if you have the opportunity. He or she will submit a request on your behalf. 

Community Service

​The Support Services Division also engages Orange County residents through more formal, ongoing programs. Examples include:


  • Citizens Academy – this free, nine week program gives participants a real time view of their sheriff’s office, exploring our different divisions such as patrol, courthouse security, civil process, and investigations. Enrollees also learn about our critical partnerships with 9-1-1 communications, Emergency Management, and Emergency Medical Services.


  • Josh’s Hope and Life Track – These related programs use a database to store critical information about members of our community who have cognitive issues or mental health concerns.  A deputy dispatched to a call involving such a person can access the information in advance and approach the person in a manner most likely to be successful. For example, if a person with autism is agitated by loud noises or flashing lights, the deputy might wear an earpiece or approach without the lights on to minimize stress. If the person is also at risk of becoming lost or wandering away from caregivers, he or she might also be enrolled on our Life Track rapid response program.  Enrolled clients wear a bracelet or anklet containing a battery operated transmitter. If a client becomes lost, we respond with a mobile receiver to help locate them quickly. On average, the missing person is located within thirty minutes. If you would like to inquire about these programs, select the link to submit your request.



  • Senior Meals – on the last Monday of every month, the Sheriff’s Office prepares 100 hot dog lunches and delvers them to the Orange County Rural Alliance for delivery to seniors in our community.


  • SALT (Seniors and Law Enforcement Together) - this program is a partnership with Project Engage at the Department on Aging. When Project Engage receives a referral, our Community Services Division does a needs and safety assessment of the person and his or her residence as one part of the intake process.  If the person qualifies for the program, a Project Engage volunteer will regularly visit the senior and provide quarterly updates to the Department on Aging.  These visits lessen social isolation and monitor the person’s changing needs. This program makes between 100 and 125 contacts with Orange County seniors each month.



  • SOCO (Sheriff’s Office Citizen Organization) – this group of volunteers works with division members on a series of fundraisers such as the annual Chicken Pickin’, a BBQ sandwich sale at the Efland car show, and a roasted corn sale at Hillsborough Hog Day. Money raised helps purchase Life Track equipment and funds the Lindy Pendergrass Scholarship for graduating high school seniors.


  • Shop with a Sheriff – during this annual event, deputy sheriffs are paired with students in our community. The children arrive at a retail location on a bus escorted by patrol vehicles and motorcycles. They then select holiday gifts for themselves and their families and eat lunch before returning to school.